Your servers, our infrastructure.

Neural provides enterprise-grade co-location services that are second to none. Our facilities include everything that is needed to maintain our 99.99% service availability level agreement, from redundant power and cooling, to redundant uplinks to some of Australia's largest transit providers and peering networks, Neural has you covered.

What's Included

• 50GB (gigabytes) of transit per month (expandable, see below)
• 5 IP Address' (additional IP's available, see below)
• Private management VPN (for Remote Management cards)
• Free Debian & Windows Update Repositories
• Free Active service monitoring with alerts

We're here to help

Our technicians will install your machine in our co-location facility, and liaise with you by phone to get the machine up and running, or alternatively you can book a time to install the machine yourself, assisted by one of our tech's.

From then on our tech's will be available to you 24 hours a day, 7 days a week, 365 days a year should you encounter any issues with your machine. In the event of a hardware failure, our technicians can be with the machine, and (if required) access to the data center can be provided within 1 hour, day or night. Neural keeps a number of spare parts on hand, including hard disks and memory. Storage is also available for any spare parts for your machine free of charge*. Each plan also includes a free 1 hour on-site service per month, for any hardware maintainence or upgrades to the machine.

Packages

Server	Price (inc. GST)	More
1RU Server Co-Location Package	$119.00 / month
2RU Server Co-Location Package	$189.00 / month
3RU Server Co-Location Package	$259.00 / month

Prices listed here are based on co-locating a single server. To request a quotation for co-locating multiple servers, please contact us. If you have a server in a standard ATX / Desktop case, we provide an optional rack mount conversion service.



Additional Transit

Transit	Price (inc. GST)	More
10GB Additional Transit	$18.00 / month
20GB Additional Transit	$34.50 / month
50GB Additional Transit	$88.00 / month

High Speed SAN Storage

SAN Storage	Price (inc. GST)	More
20GB High Speed SAN Storage (iSCSI)	$32.00 / month
100GB High Speed SAN Storage (iSCSI)	$120.00 / month
200GB High Speed SAN Storage (iSCSI)	$220.00 / month

Optional Extra's

Option	Price (inc. GST)	More
Active Service Monitoring	Free
Additional IP Address	$2.50 / month
Remote Reboot (via APC PDU)	$8.00 / month
MySQL Cluster Access	$15.00 / month
Operating system installation and configuration	$60.00
Rack mount conversion service	$100.00

Notes

Only one server can be installed for each colocation service - for example, if you purchase 2RU server colocation, you must install a 2RU server. You cannot install 2x 1RU servers. Pricing is structured this way due to power usage costs.

Discounts are available for co-locating multiple servers, please contact us for a quote for multiple servers.

There is a $99 initial setup fee, to cover the costs of IP allocation, technician call-out time etc.

Excess transit usage is charged at $2.00 per gigabyte. Transit blocks (above) can be purchased on a one-off basis at any time.

We provide one free scheduled callout per month, with a maximum duration of one hour.

Emergency callouts are available 24 hours a day at one hours notice at a fixed rate of $60 per hour. (1 hour min charge)

Spare part storage is provided "within reason". Neural reserves the right to reject storage of any parts deemed unsuitable for storage.