Call Us

Nationally:

1800 NEURAL

1800 638 725 		Brisbane:

(07) 3123 - 5311



Internationally:

(+61) 73123 - 5311


Department
Menu Option
Operating Hours
Sales Option 1 9:00AM - 10:00PM, Mon-Fri
Support Option 2 24x7 - 365 Days
Accounts Option 3 9:00AM - 10:00PM, Mon-Fri
Reseller Option 4 9:00AM - 10:00PM, Mon-Fri
Direct Option 5 9:00AM - 10:00PM, Mon-Fri

Times quoted are AEST (Queensland time)




Email Us

Please e-mail sales@neural.com.au for all product enquiries, quotation requests and other general information. Our sales representatives will respond on the same business day.


Please e-mail accounts@neural.com.au for all account a billing related issues, including invoice enquiries and lost passwords.


Please e-mail voice-support@neural.com.au for all technical support issues relating to voice or fax services. For urgent matters please contact us via phone for a faster response. If you have an existing support ticket, please be sure to include the ticket number in the subject line.


Please e-mail support@neural.com.au for all technical support issues relating to servers or virtual machines. For urgent matters please contact us via phone for a faster response. If you have an existing support ticket, please be sure to include the ticket number in the subject line.


Please e-mail porting@neural.com.au for all telephone number porting related enquiries. Please see the porting page for more information about porting your number(s) to Neural.


Please e-mail sales@neural.com.au for all reseller enquiries.



Fax

Australia:

(07) 3123 - 5312


Internationally:

(+61) 73123 - 5312






Postal Address

P.O. Box 12017
George St
QLD 4003



Voice Over IP

Neural VoIP customers can call us from any Neural phone on 0731235311, or 09NEURAL free of charge.



Support Tickets

You can create new, or monitor existing support tickets via our support ticket system. Please see the support page for more information.